Refund Policy

We want you and your pet to be 100% happy! 

✅ 30-Day Return Window

We accept returns within 30 days of delivery. If you or your furry friend aren't satisfied, we'll make it right! 

• 🏷️ Item must be unused and in original packaging
• 🧾 Proof of purchase required
• 📦 Items must be undamaged

🚫 Non-Returnable Items

• 🍖 Perishable items (treats, food)
• 🪮 Used grooming products
• 🎁 Sale or clearance items

💸 Refund Process

Once we receive and inspect your return:

• ⏱️ Refunds processed within 5–7 business days
• 💳 Refunded to your original payment method
• 📧 You'll receive a confirmation email

📧 Start a Return

Email us at zaneofficial@gmail.com with your order number and reason for return. We'll guide you through the process! 

Your pet's happiness is our guarantee! 💗