Refund policy

📅 Return Window We accept return requests within 14 days of delivery.

✅ Eligible for Return:

• Item received damaged or defective 😟
• Wrong item delivered
• Item not as described

❌ Not Eligible:

• Items used or opened (for hygiene/beauty devices)
• Items returned after 14 days
• Change of mind (due to international shipping costs)

💰 Refund Process Once your return is approved, refunds are processed within 5–7 business days to your original payment method. 💳

📧 To Request a Return: Email us at zanveshop19@gmail.com with your order number and photos of the issue.

We appreciate your patience as we work with our suppliers to resolve issues quickly! 🙏